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Manager Skills: Are These The Top 10?

time management expert 20101004093459 Manager Skills: Are These The Top 10?
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sense of humor Manager Skills: Are These The Top 10?Managers are expected to be a cross between superhero and saint most of the time, bringing their team to work in harmony together and resolving any potential issues while delivering their responsibilities on time, on budget, and to a superb standard.

Many companies offer people management roles when employees have proven themselves through great delivery of projects or a long-standing record within the company. While this is a fair way of rewarding longevity and good service within an organization, it doesn’t always mean that people with strong managerial skills are appointed to run teams effectively.

The following manager skills can be identified as the ten most significant attributes which every great manager should possess, in order to get the best out of their team and provide a supportive, productive and positive environment within their organization.

Team Working

It may sound odd, but the ability to work as part of a team is as or more important for a manager than it is for the team members supervised by them. Effective team work involves a huge range of skills from approachability right through to planning skills, and the ability to get on with people who work with you on a day to day basis is absolutely critical for a manager to succeed.

Communications Abilities

Clear communication is the cornerstone of any successful team, and the manager has a strong responsibility to lead by example when it comes to enabling an open and accessible working environment.

The ability to speak to your team well, bringing them along on your journey through each task and change in the organisation reaps huge benefits by promoting motivation within the team, encouraging openness and letting each member of your workforce feel valued, understood and listened to.


There’s no doubt about it, even the best manager can find his or herself feeling taxed and jaded by frustrating colleagues, situations or company legislation. A healthy dose of patience will support you to handle mishaps or issues as they arise with a calm approach, stopping you from losing your temper and enabling you to think objectively about your next steps without succumbing to frustration and anger.


The ability to put yourself in the position of the people whom you both manage and work with is critical if you want to promote an amenable working environment. Often, when you first consider a situation involving another person, it can seem that they are simply behaving in an unreasonable manner for no reason.

However, by thinking things through from their point of view, it’s sometimes possible to understand the motivation behind certain behaviours, and empathize with how the situation arose in the first place – leaving you ideally placed for resolving it.

Time Management

It goes without saying that being able to manage your time effectively is critical for a management role, in order that you deliver well to your clients’ expectations and deadlines.

Positive Thinking

Management can be tough, and having the ability to laugh in the face of adversity and understand that things can only get better will work wonders when it comes to boosting the morale of your team, and having the ability to come up with new solutions.

Planning Skills

Effective planning is critical for detailing the responsibilities of your team and working out your delivery schedule over the future months. Having a strategy which enables careful planning of milestones supports productivity, and means your team will always know where they stand.

Motivation Skills

Being able to get your team in a great place for committing to tasks through motivational support is imperative for any productive business. Having a strong attitude and inspiring your team to feel the same pays dividends when it comes to delivering great projects on time, and to specification.


Knowing your stakeholders and being able to influence them in positive ways supports you as a manager to gain what you need from the business, and your team, without having to compromise. Brushing up on your influencing skills can work wonders when it comes to ensuring you and your team work in harmony with the people around you.

A Sense Of Humour

Arguably the most important skill to have for any manager, a sense of humour can carry you through the tough times, laughing in the face of adversity and encouraging your team to do the same!

What manager skills do you think managers need?

Please share your views in the comments below.


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  1. Kathy says:

    Couldn’t agree more on the sense of humor! So important, in particular in high-stress situations. The ability to lighten the mood is critical.

    The ability to communicate is probably #1 on my list. Without clear direction and clearly defined expectations, none of the others will matter.

    Great post.

  2. It is important to have sense of humor Andrew ;) That’s make every things will be easier :D

  3. Vickie says:

    Hello Andrew

    this is a great post and I also want to add learning agility. As managers are under pressure to learn the latest and greatest software quickly so they can train their teams to use new systems. These systems appear to be coming out so frequently that the speed of the manager to learn them has grown. Good managers are a life saver to any workforce and knowing what skills sets are most desirable helps a manager become a well sought after commodity in any economic climate. Great post as always


  4. Twitter:
    Where were you when I needed a manager that cared? Many managers out there in the corporate world, do not realize the importance of there job. I am in hopes that many of them will read this article and learn the proper way to manage a team. Thanks for sharing a great article, Andrew
    Many blessing to you,

  5. Keller says:

    Patience has got to be one of the most important skills. Understanding that every employee has a different level of intelligence, drive and motivation and being able to adapt to each is a great management skill. Adaptability is extremely important. Great article Andrew!

  6. Twitter:
    Having skills the right set of skills is certainly very important. On the other side it matters a lot what a mangers makes from his or her skills. Like, is he able to set a great vision and strategy for the company. Steve Jobs is not known for his people skills or his patience, at least in his young years, but his vision made APPLE big, …, very big..

    • Twitter:

      I understand exactly what you mean. A manager should surround themselves with other managers / people who supplement their skills.

      Bit like Richard Branson – he gets people to deal with the things he is not that strong at. That in itself is a huge strength.


  7. Miriam says:

    A manager should also be fair or seen to be fair because if he/she is not, then then decreases the morale of the rest of the team.

    Thank you for this inspiring article which is currently being featured at the January Stress Management Blog Carnival at http://www.christianstressmanagement.com/2011/01/january-stress-management-blog-carnival.html.

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Who is behind Great Management?

Andrew RondeauHi, Andrew Rondeau here. I have over 25 years of hands-on management experience within a diverse range of different industries including retail, manufacturing, finance and IT. I’ve managed teams of up to 1000 individuals, managing numerous $multi-million projects, mergers, acquisitions and company sales.

This blog is about sharing my experiences and advice on how to be a great Manager.

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