R.L. Fielding

R.L. Fielding is a freelance writer who has written on a wide variety of topics, with special expertise in the education, pharmaceutical and healthcare, financial service and manufacturing industries.

Articles by this Author

The Future of Information Architecture

By R.L. Fielding
Published 07/18/2008
Knowledge Management
Rating: Unrated

Building an organization is much like building a house: a solid foundation has to support the processes, workflows and tools that enable you to succeed. The decisions that yield competitive insights are driven by data retrieval and analysis. When seeking to maximize insight productivity, your IT infrastructure is this foundation.

How to Successfully Build Customer Loyalty

By R.L. Fielding
Published 07/10/2008
Marketing
Rating: Unrated

Establishing long-lasting, loyal relationships with clients should not be an afterthought in the current market; it's now a fundamental necessity on the road to achieving higher profits and business longevity.

Performance Management & Incentives in the Era of Sarbanes-Oxley

By R.L. Fielding
Published 07/10/2008
Motivation
Rating: Unrated

While the Sarbanes-Oxley Act does not address incentive plans directly and does not legally apply to private companies, there is an impact as companies in general seek to improve their ethical, recordkeeping and accounting practices to increase the transparency of all expenditures throughout their organizations.

The Secret of Recession Proof Sales Team Motivation

By R.L. Fielding
Published 04/23/2008
Motivation
Rating: Unrated

During a recession you need to work harder to find solutions to increasing sales team motivation, getting customers to buy, and encouraging people to work smarter and more efficiently. Recessions don’t spell the end of a business, but rather an opportunity to grow and improve your business model.

Incentive Planning Takes “Two Brains”

By R.L. Fielding
Published 04/9/2008
Goal Setting
Rating: Unrated

Incentive planners must be able to use both the right side and the left side of their brains to create an extraordinary travel program. These planners must have the proper attributes and personality traits to be able to bridge seemingly disparate brain patterns to create a successful program.