Gregory Smith

Gregory P. Smith shows businesses how to build productive and profitable work environments that attract, keep and motivate their workforce. He is the author of the book, Here Today Here Tomorrow: Transforming Your Workforce from High-Turnover to High-Retention. He speaks at conferences, conducts management training and is the President of a management consulting firm called Chart Your Course International located in Conyers, Georgia. Phone him at 770-860-9464. More articles available: http://www.chartcourse.com

 Articles by this Author

When an employee quits they don’t quit the company they quit their boss. A survey I recently completed showed 36% of the people quit their previous employer because of their supervisor. A painful statistic when you consider how difficult it is to find good people. This is sad when you look at the bottom line and stupid when you do nothing about.


Managers today walk a thin line . . .the job is not easy.


The movie Saving Pvt. Ryan hits you with shocking realism.  From the beginning to the end, you feel as if you are there. 

The knots twist in your stomach waiting for the landing craft gate to drop. Cold water fills your boots as you slog your way up the beaches of Normandy and across the bombed out cities in France. You can feel the grit under your fingernails and the dryness of fear in your mouth.  As you hear the bullets whiz by your head and you think to yourself,  “Will I freeze up or will I do what I am supposed to?” 


"We have struck iceberg. . .sinking fast. . .come to our assistance."  Burning the airwaves came those words late in the cold evening of 1912.  Before they tapped the last bit of Morse code, those words became the epitaph over the lives of the 1200 people lost on the Titanic.  The ship was doomed and it was slowly sliding into its watery grave.  Why did the largest, most advanced ship of the century sink? 

Those of us who studied the Titanic or at least saw the movie may know why.  It wasn't the iceberg that caused the disaster.  It was something else.  Clear in my mind was the real cause--leadership had failed. 

 The Titanic still rests on the bottom of the ocean, but we can resurrect the truth.  The lessons we learn can help our businesses and ability to lead others. 


Do you have people in your office that dislike each other?  Do they cause problems for everyone else?  Conflict in the workplace is a painful reality. 

The goal is to recognize friction and tension and deal with it before it escalates into a major problem.  One point is clear--conflict does not magically go away if ignored.

Certain types of conflict in the workplace, such as sexual harassment and discrimination, are very obvious and readily identified.  Other forms of conflict may not be so easily identified. 


Leaders Energize and Engage the Workforce

A. W. "Bill" Dahlberg, the former CEO of Southern Company believes in having fun. At company gatherings, he has impersonated soul singer James Brown….dressed as General George Patton… and arrived decked out as a fortune teller complete with crystal ball.


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