Andrew Rondeau

Andrew is the owner of this website and has been a Leader, Manager, Coach and Consultant for the last twenty-five years.

The Rest Of The Company Does What?

By Andrew Rondeau
Published 11/23/2007

If you were to join the James Dyson Company, within your first week, if not first day, you will build a vacuum cleaner. This is whether you are an accountant, call centre operator and or any other job at Dyson’s.

It is a great idea.

Knowing and finding out the about the core of the company you work for, can help you perform your role within the same company.

Finding out about the service and products that your company provides and visiting the other departments in the company to understand how they are working, will all contribute to you having a great career.

Do you as the company owner, get all of your staff to know your core products as part of their induction?

As an employee, do you understand the business / company you work for?

Managers and even CEO’s in big successful companies like Tescos, spent a couple of weeks a year working in other departments. They don’t always go in at the same level as their jobs, sometimes they’ll work on the check-out, which enables them to understand how the company works as a whole.

I have worked in the IT industry for many years and I always spend time listening and taking calls on the IT Helpdesks. This way, I can hear the customers’ complaints, concerns and see what level of service the IT department are providing. I can take ideas back to my own department to improve upon the overall service.

So, go and arrange for yourself and your staff to go to different departments for a couple of weeks a year, to find out how the rest of the business operates. This will ensure that running of the business is smoother and more productive and will certainly boost your productivity and sales over time.

What do you have in place? What have you experienced?